Returns & Exchanges
30-Day Guarantee
We stand behind every piece of gear we curate. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Eligibility Requirements
- Items must be in original, unopened packaging.
- All accessories, manuals, and documentation must be included.
- Software and digital downloads are non-refundable once activated.
- Custom PC builds may be subject to a 15% restocking fee.
The Return Process
1
Initiate your return via the Order Status page in your account dashboard.
2
Print the prepaid shipping label provided by our system.
3
Pack your gear securely and drop it off at any authorized courier location.
Warranty Claims
If your gear develops a fault after the 30-day return window, please refer to the manufacturer's warranty. For custom PCs, please contact our technical support directly for warranty service.